Questions
Frequently Asked Questions
Quick answers about ordering, delivery, payment and more. Tap a question to see the answer.
When are you open?
Every day from 5:30pm to 11:00pm, including bank holidays. We’re closed on Christmas Day only.
Do you deliver to my area?
We deliver to Annitsford, Backworth, Bedlington, Blyth, Brunswick Village, Burradon, Camperdown, Cramlington, Dudley, Hazlerigg, Holywell, Killingworth, New Hartley, Seaton Burn, Seaton Delaval, Seghill and Wideopen. Delivery is £3.00, with a minimum order of £10.50. Not sure if we reach you? Call us on 01670 734020.
How do I order?
Order online, use the Red Naga app (App Store or Google Play), or call us on 01670 734020 or 01670 734029.
Can I collect my order?
Yes. Order online or by phone, then collect from us at 6 Glenluce Court, Southfield Green, Cramlington, NE23 6YA. Get directions.
How can I pay?
We accept cash and card payments.
How long will my order take?
It depends on how busy we are. At busy times delays are to be expected, so please plan ahead and order early.
I have a food allergy. What should I do?
Please tell us about any allergies when you order. Some dishes contain nuts, gluten and dairy.
Are you on Just Eat or Uber Eats?
No. We’re not on Just Eat, Uber Eats, Deliveroo or any other third-party platform, so please order with us directly: online, on our app or by phone.
Can you make a dish that isn’t on the menu?
Yes – just ask when you order.
What is the Thursday Night Feast?
Every Thursday you can choose any starter, any main course (except Tandoori and Biryani dishes), any side dish or chips, any rice, any naan or sundry, and a papadam for £16.50. Extra charges apply to some dishes. See the full details.
Do you cater for parties and events?
Yes, we cater for all occasions. Send us a catering enquiry and we’ll come back to you with a quote.
Can’t find what you need? Call us on 01670 734020 or 01670 734029.